Category: <span>Work</span>

Metrics are not a substitute

Andrew Chen posted this interesting piece on A/B split testing: http://andrewchenblog.com/2009/03/02/does-ab-testing-lead-to-crappy-products/ which in turn caused someone in my twitterverse, to comment that metrics are not a substitute for strategy.  And he is correct, however metrics can tell you whether your strategy worked or not.  They can also help identify gaps in …

An old solution to a new medium

You know what web analytics needs?  Open source! Open Source has a wide array of benefits.  First, it forces standards.  Now the WAA is hard at work in standardizing definitions, but the output is only half the challenge.  Browsers are mostly standardized (come-on IE!) and so the missing link is the data collection package. Standardized …