I received a call on Friday from a nice gal from Buytopia. While we chatted, she informed me that it was not a scam (I asked point blank) that Marlone and the Butcher’s had been members of the Yonge & Lawrence community for years and that in no way had they intended this to blow up the way it has. Which when you think about it makes sense. Even if he needed the money to open the fish store, why would he have jeopardized his reputation?
She said they had run a successful coupon with the Butcher’s earlier in the year and it went off with a hitch. She also noted that the Butcher’s ran multiple offers at one time on various sites, which upon hindsight, was not a good idea. While that was a mistake – shit happens.
Someone however, actually punched one of the staff members in a fit of “meat-rage”. Seriously someone hit a staff member because they couldn’t use their voucher to buy meat. Probably the sort of person who should eat more vegetables, and cut down on the steroids intake.
The gal from Buytopia also said they were happy to return my money given the difficulties that I and many other have experienced and that she hoped I would give the Butcher’s another chance since this just a case of marketing gone awry.
This morning I received an email from Dev at Buytopia that my refund had been issued and to look for it in a few days on my credit card. All in all I suppose I cannot complain too loudly. The Butcher’s wasted my time and effort, but it was a mistake and mistakes happen. Buytopia has treated me fairly and refunded my money when I asked so…I guess my take away is… Shit, I don’t really have one. I did everything right. I checked the businesses out, followed the instructions and still got a little burnt.
Oh well, c’est la vie.