CBC

CBC Cuts

Wednesday, April 4th, 2012

The CBC has just received another 115 million dollar budget cut in the latest federal government budget. Faced with this significant shortfall in funding the CBC is now in a position where it has to trim another 650 jobs.

I think former CBC president Robert Rabinovitch put it best, “This is a death by a thousand cuts. At what point does the CBC become totally irrelevant? A back door way of destroying public broadcasting.”

The conservative party doesn’t want to be seen axing the CBC so they chip away at it slowly. It is interesting to watch the public reaction because it is very mixed.   Some people cite the CBC’s “liberal bias” as their reason for rejection, while others feel that makes it worth saving. Funny thing is, I think if you counted the number of Conservative articles and the number of Liberal articles they are probably even. Some people want to gut it, and others think it is a notional treasure.

Love it or hate it, the truth about the CBC probably lies somewhere in between.

The Toronto star has even built an entire website to the CBC. However, the message from it is very mixed just like the response from the public.  On one hand they have a page that notes the CBC receives less funding than public broadcast in other countries (Italy, Australia, Japan, Ireland, France, Belgium, Spain, Austria, Sweden, U.K., Finland, Denmark, Germany, Switzerland and Norway) but a little more than New Zealand and U.S.  They also note that  86% of Canadians say they regularly watch CBC, 42% regularly listen to CBC radio and 40% visit the website.  Which would seem they are in favour of Mother Corp.

Yet in the same  breath Torstar has confusingly hired Kai Nagata to mimic Rick Mercer’s style in a segment called “Canadian Broadcasting Consultancy” where he basically attempts to poke fun at the CBC with titles “CBC, meet the internet” completely ignoring the fact the CBC has been on the internet for over 15 years, has millions of pages, thousands of audio and video streams and hundreds of micro-sites, instead focusing on trying to find a single clip from the National in the archives from 1993.

First he is upset he needs a plugin to view it on the archives site, and then, unable to play it he looks in the internal search, where he gets exasperated and finally goes over to Youtube as if to show how poorly CBC does it’s job. However if he had simply searched “peter mansbridge internet in 1993″ in Google, like everyone else on the planet, it was the first result.  I would like to provide Mr. Nagata with a little education of his own.

Or Another webisode entitled “Keep it Cool”, about how the CBC should be open with it’s information about how it spends the funding.   What is lost on some people, is that Torstar wants to use this information as a commercial and tactical business advantage, not because they really care about how the money is being spent.

For example, Mr. Nagata specifically mentions Peter Mansbridge’s salary. Explain to me why anyone would need to know how much Peter Mansbridge is getting paid.  It might not be a matter of National security, but that is Mr. Mansbridge’s personal information and I think he has the right to his privacy like everyone else.  They could say they spend a certain amount making the National, or this is what is spent on programming but what Peter Mansbridge actually get’s paid is nobody’s business.  It doesn’t affect the CBC’s budget, it doesn’t affect how they program their shows and it doesn’t affect how much we pay in taxes.

As an tangential observation I noticed that in the videos Kai Nagata is wearing the same clothes in every segment.  I realized that he just set a camera up on a rooftop and filmed all the clips on a single day, I feel a little cheated by that, it makes it seem cheap for some reason.  A good producer would have had him change shirts to at least maintain the illusion they were making an effort. Instead they come off as short, pointless rants from a bitter ex-employee.

Speaking of former employees, the Toronto Star also provides a friendly plug to Richard Stursberg, former VP of English services and his new book.  Stursberg did try to shake things up, I will give him that, but there is no shortage of people bitter with the CBC, or former employees who can point out what is wrong with the place. They even have their own website, the tea makers, although it seems all but abandoned now. The website name comes from a Clash song, but for some reason it seems properly Canadian to me.

Who knows, one day I might even join them. But rather than looking at what is wrong with the CBC, (and there is no shortage of those) I try to look at what is right with it.

1) CBC is Canadian television.  Look at the programming on CBC: 22 minutes, Arctic Air, Canada’s Smartest Person, Hockey Night in Canada, Heartland… the list goes on.  Look at the programming on CTV: Hot in Cleveland, American Idol, CSI New York… One is Canadian Television, the other is American Television in Canada.

2) CBC Radio.  CBC radio is extremely important in the rural areas.  It helps connect those communities with the major centres both culturally and in terms of current events.  Many times when I was tree-planting the only station that was available was CBC, and let me tell you it was a God-send.

3) CBC Kids programming.  I don’t know anyone my age who doesn’t get a little misty eyed when talking about how much they love Mr. Dressup and the Friendly Giant.  While the kids programming has changed it still evokes that strong sense of attachment.

4) CBC people.  Some people are devoted CBCers.  They drank the kool-aid, and I envy them for it.  You will find people at the corp who have been there for 25+ years, worked in a variety of roles in almost every department. People who remember when CBC.ca first launched, when the first digital stream went out, when vinyl was retired.  I even think there might be some who remember when the Leafs won a cup. You don’t get that kind of devotion unless you have a pretty compelling mission.

CBC is worth protecting, and funding.  In my humble opinion, if we want to make it better, do away with advertising all together fund it completely. Get rid of the ads, and focus on top quality content. Don’t try to do everything for everyone, make the tough content choices that help bind the country together.

CBC radio and television is at it’s best when it is bringing culturally relevant programming to Canadians. It may not be the most marketable, or the most popular, but that is not what the CBC should be.  It should never pander to the lowest common denominator.

 

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Improved CBC search

Tuesday, September 20th, 2011

I don’t normally write about what I do at work.  Not out of modesty or anything, but rather I don’t want to let something out that shouldn’t be public knowledge.  However, I had to write about this.  One of the aspects of my job is managing the Google Search Appliance.  This means I am responsible for CBC’s internal search.

It was something no one had looked at for a long time, and like a garden has weeds taking over.  Past business deals, multiple stakeholders and old design left the search looking less than…pretty.

However the new search designed by yours truly has launched. We designed to make strong efforts to avoid customizing the search to be able to take advantage of the native features within the GSA. Note the tabs along the top which allows users to sort.  While I wish I could get rid of the ads and spread the results across, they are an important part of revenue so they need to stay.  We will now wait and see if it is a success or failure.

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The Current Episode on the Butchers

Friday, June 24th, 2011

Here is the presentation by the Current about the Butchers and on-line coupons. (pop-up player here) The program talks about how the butchers deal didn’t add up, and how the deal resembled a ponzi scheme with one set of coupons going to pay off another one.

It is also a good interview with Marlon, the owner of the Butchers and brings in his point of view. How the store is struggling to keep up with demand and how his staff have been abused. As well as input from the various online coupon sites. I think Fabfind represented themselves well. It also explains the how the deals benefit the coupon companies often at the expense of the company running the deal.

I had sent an email to Marketplace to see if I could get them interested but never heard back. I am glad the Current has decided to take this on.

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CBC beginning to syndicate video

Friday, June 10th, 2011

CBC Radio, rebels that they are, are pulling the CBC kicking and screaming into the world of syndicated content. You can now begin to share and embed radio content starting with the Q. Kudos to them!

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A case against personalization

Monday, May 16th, 2011

As a Web Analyst the supposed holy grail of data usage and optimization is personalization.  Disregarding the whole PI issue for the time being, the notion of a website that uses data to optimize itself to you; that tailors itself to your interests is awesome.  Think of all the sites that do it, Netflicks recommends films based on your personal tastes.  Google shapes its search to present information that is more relevant to your needs. Facebook changes your news feed,  and there are more and more sites that do this all the time. The technologies behind it (predictive modelling,  data mining) are interesting but not nearly so as the ethic dilemma’s it produces.

Personalization at first blush may seem like a good idea, but there is an interesting TED talk by Eli Pariser which presents another side to it.

Eli brings up an interesting notion of the “gatekeepers”.

I work for the CBC, which is (for Canadians anyway), a gatekeeper of information.  The content that the CBC chooses to air is decided on by a relatively small group of people who follow a journalistic code of ethics. These individuals are making decisions based on data, Comscore ratings, Neilsen ratings, PPM, that sort of thing.  They are making the best choices they can given the data they have and the mandate from the Canadian government. These people, who are smart, hard-working, and talented (if they weren’t they wouldn’t be directors and c-levels) also choose things they think Canadians should be exposed to.

The government is at arms length so it cannot dictate to the CBC what news to report or what shows to air but it is still filtered to some extent because it is someone making the decisions about what to report and what to ignore.  It is a choice.  This lead me to thinking about Chris Berry’s recent post on what you choose to ignore.   Personalization it would seem, is as much about what we choose to ignore as it is about what we choose to focus on.  The problem is it is effortless on the part of the user.

I think this quote from Mark Zuckerberg, Founder of Facebook  is very telling,

“A squirrel dying in front of your house may be more relevant to your interests right now than people dying in Africa.”

How sad is that.  This thing, which was created to connect people all around the world, has changed to allow people to bury their heads in the sand and only see those point of views which confirms their current beliefs. Never before has a single ordinary person been able to reach out to millions, but now that is tempered by data and mathematics.  And it might not be that the squirrel is more relevant to your interests, it might be that based on your past selections you are not even exposed to this new information about people in Africa.

For me, one of the greatest joys is stumbling upon something at random you might otherwise never discover.  Whether it is a point of view on the sex trade you hadn’t considered before, a new movie you might never choose to go to or this incredible photo collection you might never see because the algorithms didn’t select to show them to you.

I think Eli makes a very persuasive argument that personalization, like all technology must be used in moderation lest we all become cocooned in self-confirming information.

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It gets better – CBC

Monday, November 15th, 2010

I was asked by the lovely and talented May if I would participate in CBC’s “It gets better” video. Of course I said “yes”. The opportunity to tell younger versions of me to hang on wasn’t something I could pass up.

Of course after the fact you think of even more things to say. Namely, “if someone is bullying you, speak to your teachers, parents, or principal. If you are not getting the help you need. Talk to the police and press assault charges and then get a lawyer and sue the school board. No one deserves to get assaulted. And I guarantee they will listen then.”

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Cellphones, social media and privacy: what are you really sharing?: A response

Thursday, December 3rd, 2009

So I was interviewed today for  this CBC blog article entitled “Cellphones, social media and privacy: what are you really sharing?”, by Robert Ballantyne .  I was chosen because I am the “mayor” of the CBC on Foursquare.  If you have never seen foursquare it essentially a way of telling your friends where you are at, at any given time.  This done through geo-tagging and social networking.

The “Mayor” is Dave H. He has an identifying photo and you can access his full Twitter and Facebook accounts. From that, I discover he’s a colleague, what he does, who he’s in a relationship with, his email address, his dot-com, how old he is, who his friends are, what made him cry recently on CNN, and freely browse through detailed photos of his house — both interior and exterior.

What Robert and other people are missing is that I am not giving away anything that anyone couldn’t figure out with a walk by my house and a little sleuthing.  For example if you have a full time job,  and I’m going to assume that you don’t work from home, chances are that between the hours of 9 to 5 you are not home. And so it is with most people.

My dot com is named after me, not really original but I had intended it to be for business purposes.   I will also tell you that Robert Ballantyne has done the same thing so it is not that big of a discovery.

If you want to know what I do for a living just look in the top left of this blog. (which by the way, Robert got wrong.)  If you want to know about my relationship without using a computer ask a neighbor.  If you want to know what CNN article made my cry it is a story about a dying girl who left notes behind for her parents sandwiched in the pages of children’s books. (They left one unopened so there would always be one more letter from their daughter which is totally heartbreaking) look at my Facebook page.  I don’t hide these things for two reasons: 1, they are not especially sensitive.  2, chances are if your reading this, you already know me…and if you didn’t, you do now!

More people have their identities stolen from paper statements and e-statements. Most identity thieves still stick to old fashioned practices like dumpster diving and stealing files from their places of employment. Collecting information I freely and willingly expose is not impressive.  If you want to impress me, break into my bank account and pay my mortgage!

I am not trying to pick on Robert, I think its a great article and many people might not be aware they are exposing this information.  But if you really want to hear something scary regarding privacy, look up the US Patriot Act.  I am more scared of the government than I am of criminals. Besides, everywhere you go, you leave little electronic footprints which means they are leaving the same footprints.

In this day and age if you want to remain anonymous, stay off the internet.

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